Mercure Santa Marta Emile

We stayed in the hotel for a week. The check-in process was easy and fast. Natalia was (Front desk) was extremely nice and helpful at all times. She remembered my name from the check-in process. She went the extra mile to help us when needed. Breakfast was amazing. We loved the food. Great variety and everyone working at the restaurant was amazing. We went to the beach and used their umbrellas and chairs, there was someone very nice working there and setting everything up for the guests. The beach was clean and there wasn't a lot of people there. The pool was nice, big and not crowded at all. There is a small mall a few minutes from there, you can either walk or ride a taxi there, with restaurants and shops. It is nice a very nice area.

The swimming pool is great to have a relaxing time with your family, while you have a few drinks from the Swimming Pool Bar. The restaurant has an excellent food, and the room is awseome, clean and very comfortable. Finally, the hotel staff were always ready to provide the best service. It's a 10/10 for me!

This is an excellent hotel, I particularly don’t like to pay a lot of money in countries where things worth less than UK for example. I think it is an expensive hotel. However, comparing it’s facilities, cleanliness and comfort and other hotels it is very good value for money, good relaxing place. Recommend either no doubt

* Very friendly staff and the organized schedules for breakfast * This is my second visit and did not have any problem and they also helped me out with the transfer from the airport * Rooms are exactly as in the booking * Breakfast has a decent variability

The breakfast buffet, the wellness area, the pool , the nice staff and the amazing comfortable matress🥰 I havent slept so good in a long time. So thanks for the amazing matress. I also liked the fact that there is a gym and a working space. In general the restaurant is very fancy and clean. I had a very good time and the staff was super helpful and nice🙏🏼🙂 Thank you.